Experience Rules

Whether you are an entrepreneur, a business executive, or in HR, IR, marketing, or supply chain, this groundbreaking book is the how-to you need to be successful in today's---and tomorrow's---business environments. With chapters on creating positive experiences for your employees, your customers, the families of your customers and employees, your suppliers and vendors, your community, and even your shareholders, Experience Rules details what hundreds of companies are doing to deliver great experiences. Plus, this book covers neuroscience, AR, VR, AI, gamification, and simulation to give even the most sophisticated business reader food for thought. It even offers a roadmap for implementing these leading-edge insights.

Whether you are an entrepreneur, a business executive, or in HR, IR, marketing, or supply chain, this groundbreaking book is the how-to you need to be successful in today's---and tomorrow's---business environments. With chapters on creating positive experiences for your employees, your customers, the families of your customers and employees, your suppliers and vendors, your community, and even your shareholders, Experience Rules details what hundreds of companies are doing to deliver great experiences. Plus, this book covers neuroscience, AR, VR, AI, gamification, and simulation to give even the most sophisticated business reader food for thought. It even offers a roadmap for implementing these leading-edge insights.

Bestselling business author Joyce Gioia [joy-yah], CMC, CSP is a world class professional speaker, management consultant, and celebrity futurist. She regularly informs and inspires audiences to creatively recruit, engage, and retain their stakeholders. A TEDx speaker, Joyce has presented to audiences in 47 of the United States, in 32 countries, on 7 continents, and on 7 seas for clients including SAP, BP, Viking Cruises, Procter and Gamble, and Honda. Her new show It's Your Future with Joyce Gioia is now on Futures Television Channel.