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Book details
  • Genre:BUSINESS & ECONOMICS
  • SubGenre:Decision-Making & Problem Solving
  • Language:English
  • Pages:166
  • eBook ISBN:9781936268634

So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

by Bill Eddy LCSW Esq.

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Overview

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. So, What's Your Proposal? shifts the conversation from the past and blame to the future and problem-solving. It teaches a simple technique that helps the reader stay calm and confident, while keeping the focus on solving problems. The reader will earn respect—many times in just thirty seconds. This book lays out a simple, proven method to shift the conversation from the past and blame, to the future and problem solving. The method is extremely effective; we have seen it work over and over again—many times in just 30 seconds. What‘s more, almost anyone can use it—it just takes practice, and this book offer lots of examples to help you get started.

Description

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility, and contribute to finding solutions to problems—including those they created themselves. When people complain and blame you, you don‘t need to defend yourself or respond with anger. Just calmly say: ―So, what‘s your proposal?‖ and focus on teaching the simple three-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you—even those who want to blame you! And blame is abundant these days! Every day dozens—if not hundreds—of people confront us at work, at the store, in our communities, and online. Nerves get on edge. Look around; more and more people seem to blame others for anything that goes wrong in their lives. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook, and the Internet, we are constantly barraged with stories about the worst behavior of people and a plethora of terrible incidents every day. The strong temptation is to react and deflect blame back on them. However, this just feeds the problem. This book lays out a simple, proven method to shift the conversation from the past and blame, to the future and problem solving. The method is extremely effective; we have seen it work over and over again—many times in just 30 seconds. What‘s more, almost anyone can use it—it just takes practice, and this book offer lots of examples to help you get started.

About the author

Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden. As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including: High Conflict People in Legal Disputes It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns He is also the developer of the “New Ways for Families” method of managing potentially high conflict families in and out of family court and "New Ways for Work", a method for managing potentially high conflict employees.

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