- Genre:business & economics
- Sub-genre:Conflict Resolution & Mediation
- Language:English
- Series Title:Conflict Communication
- Series Number:7
- Pages:184
- eBook ISBN:9781950057511
Book details
Overview
Conflicts escalate quickly—but agreement is possible when you know what to say next. This book introduces the So, What's Your Proposal (SWYP) technique, a simple three-step communication method designed to shift emotionally charged conversations into productive problem-solving in as little as 30 seconds. Used by professionals and everyday individuals alike, SWYP offers a practical approach to resolving high-conflict situations in work, family, and community settings.
This Second Edition draws on more than a decade of real-world application and feedback from hundreds of practitioners who have implemented the method successfully. A new Introduction explains how SWYP integrates with the internationally taught CARS Conflict Resolution Method (The CARS Method®). Two new chapters expand the book's scope: one provides step-by-step guidance for leading negotiations and mediations in high-conflict environments, emphasizing the critical transition from emotional blame to rational solution-building; the other presents proven strategies for negotiating with bullies—an increasingly common challenge in today's heightened conflict climate.
Minor updates throughout reflect the author's continuing work as a lawyer, mediator, and conflict resolution trainer, while preserving the core strength of the book: a simple, highly effective process that equips readers to resolve conflict anytime, anywhere.
You will stay calm and confident, while earning the respect of those around you – even those who want to blame you!
Read moreDescription
Conflicts escalate quickly—but agreement is possible when you know what to say next. This book introduces the So, What's Your Proposal (SWYP) technique, a simple three-step communication method designed to shift emotionally charged conversations into productive problem-solving in as little as 30 seconds. Used by professionals and everyday individuals alike, SWYP offers a practical approach to resolving high-conflict situations in work, family, and community settings.
This Second Edition draws on more than a decade of real-world application and feedback from hundreds of practitioners who have implemented the method successfully. A new Introduction explains how SWYP integrates with the internationally taught CARS Conflict Resolution Method (The CARS Method®). Two new chapters expand the book's scope: one provides step-by-step guidance for leading negotiations and mediations in high-conflict environments, emphasizing the critical transition from emotional blame to rational solution-building; the other presents proven strategies for negotiating with bullies—an increasingly common challenge in today's heightened conflict climate.
Minor updates throughout reflect the author's continuing work as a lawyer, mediator, and conflict resolution trainer, while preserving the core strength of the book: a simple, highly effective process that equips readers to resolve conflict anytime, anywhere.
You will stay calm and confident, while earning the respect of those around you – even those who want to blame you!
Read more
