About the author
Melissa Francisco is the owner of Transition Designs Consulting, a company committed to helping people navigate change. She has served as an adjunct professor and has worked with several Fortune 500 companies. Her educational qualifications include a Master and Doctorate degree in Industrial Engineering, as well as an MBA. She holds professional certifications in change management, project management, process improvement, and quality. She enjoys coaching on strategic planning, life balance, resilience, stress management, change management, goals identification and attainment, risk management, developing bold visions, and managing conflict.