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Book details
  • Genre:MEDICAL
  • SubGenre:Administration
  • Language:English
  • Series title:Chapters from the Textbook of Urgent Care Management
  • Series Number:40
  • Pages:14
  • eBook ISBN:9781940288239

Textbook of Urgent Care Management

Chapter 41, Measuring and Improving Patient Satisfaction

by Sybil Yeaman

Book Image Not Available Book Image Not Available
Overview
The Textbook of Urgent Care Management is now offering individual chapters for sale. The full book, provides an expert business consulting guide to potential or existing urgent care clinic owners, managers & operators as well as investors. Learn how to more effectively run your immediate care or walk-in center as well as start incorporating urgent care services into your existing primary care practice. The chapters cover valuable information from industry experts on how to start, manage, and even sell your urgent care center. Chapter 41 includes: The Value of Patient-Satisfaction Surveys Structure and Purpose of Patient-Satisfaction Surveys - Early Surveys - Recent Surveys - Ongoing Survey Demands Patient Satisfaction Survey Data Basics - Volume - Questionnaires - Analysis Improving Patient Satisfaction - Improving Medical Treatment Areas and the Patient Physical Experience - Improving Medical Care Areas and the Patient Emotional Experience - Positive Staff Members: A Primary Factor in a Positive Experience Maintaining Patient Satisfaction
Description
The Textbook of Urgent Care Management is now offering individual chapters for sale. The full book, provides an expert business consulting guide to potential or existing urgent care clinic owners, managers & operators as well as investors. Learn how to more effectively run your immediate care or walk-in center as well as start incorporating urgent care services into your existing primary care practice. The chapters cover valuable information from industry experts on how to start, manage, and even sell your urgent care center. Chapter 41 includes: The Value of Patient-Satisfaction Surveys Structure and Purpose of Patient-Satisfaction Surveys - Early Surveys - Recent Surveys - Ongoing Survey Demands Patient Satisfaction Survey Data Basics - Volume - Questionnaires - Analysis Improving Patient Satisfaction - Improving Medical Treatment Areas and the Patient Physical Experience - Improving Medical Care Areas and the Patient Emotional Experience - Positive Staff Members: A Primary Factor in a Positive Experience Maintaining Patient Satisfaction
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