No doubt you are currently a member of a group, team, and/or organization, and as such, you will always be influenced by the dynamics of the culture in which it operates. The group norms will tell you what you must do to survive, belong, and gain status within the group. While the formal policies will outline what you are supposed to do, the norms may indicate something completely different. If so, this puts you in a norms crisis. So, how do you respond? Do you: 1) stand strong and continue doing what is right, and/or what you were taught to do by your supervisor; 2) succumb to peer pressure and do what your peers are encouraging you to do — even though you know it is wrong; or, 3) “turn a blind eye” and try to stay uninvolved? This dynamic plays out every day in the workplace, and knowing how to understand and manage the normative culture will give you an intangible edge as a leader.
Chapters one through seven provide you with the Normative Leadership operating system along with powerful SKILLS for working with both group and individual behavior. Here you will learn how to:
* incorporate the philosophy of Helpathy to guide you when using the powerful normative skills; * understand how normative behavior evolves, shapes, and impacts the culture;
* use the Priority Tracts to assess the norms within an organization;
* use the Team Assessment Exercise to gain insight into the dynamics on your team;
* “read” and facilitate groups, use the problem-solving process, understand the normative leadership styles, identify the employee transition phases, use a simple performance assessment system, and use a simple time management technique;
* facilitate a 1-1 meeting, and much, much more!
Once you have learned the foundational knowledge and skills within the Normative Leadership model, chapters eight through ten discuss how human nature influences the cultures we create, — for, it is both the problem, and the solution, to fixing dysfunctional cultures. The Three Constants in human nature and the Five Ps of Motivation, provide a simple explanation of how leaders often compromise their principles and succumb to the trappings of power, politics, and profit, which now drive their purpose, and give birth to their dysfunctional cultures.
Chapter eleven examines how today’s world has “devolved” to the point where dysfunctional behavior has become the norm rather than the exception, and how our current “norms crisis” is impacting society as a whole. The author applies certain aspects of the model to the various dysfunctional cultures of today.
Chapter twelve provides background into the author’s experiences with the model over the past 50+ years and the impact it has had on his life.
Finally, chapter thirteen offers you “timeless wisdom for a l ages,” by providing thoughts on how you might incorporate the Normative Leadership model into your style as a leader, and/or a follower, to maximize the unlimited potential of you, your group, team, and/or organization.
The Path of the Normative Leader is very difficult. It is filled with many obstacles that will turn your life upside down, leave you frustrated, and feel like a failure at times. However, if you learn to trust in the knowledge, skills, and wisdom you will gain in this book, it will definitely give you that intangible edge in overcoming these obstacles, and enable you to continue forging your path in life — by working smarter, and not harder.
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