Dr. Orsini is a graduate of the Philadelphia College of Osteopathic Medicine and has been a practicing neonatologist for over two decades. He is currently the Level II Medical Director at one of the largest Neonatal Intensive Care Units in the world and serves as Chief of Patient Experience for his neonatal practice.
Profoundly impacted by an early career experience and the discovery that even the most successful and well-respected physicians often struggled with their communication skills, Dr. Orsini has spent the last 25 years developing proven communication techniques that help doctors build rapport and quickly form trusting relationships with their patients.
Drawing on his own experiences as a child with a chronic illness, combined with decades of research including interviews with patients and families, Dr. Orsini has developed communication training programs used by medical schools and residency programs around the country. Through his interactive workshops and unique coaching, he has trained thousands of senior physicians nurses and practitioners on how to enhance their patient’s overall experience and become more fulfilled with their own lives.
Dr. Orsini has lectured extensively and authored several papers on the topics of communication in medicine, enhancing the patient experience and delivering tragic news. He is a frequent keynote speaker at medical and business events, including is TEDx presentation entitled-Improving Healthcare Starts with a Single Conversation.