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Book details
  • Genre:BUSINESS & ECONOMICS
  • SubGenre:Customer Relations
  • Language:English
  • Pages:164
  • Paperback ISBN:9781098304034

The Venterra Experience- WOW Matters 11th Edition

by Venterra Realty

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Overview
The Venterra Experience book offers a look inside the daily life and culture of Venterra Realty's residents and employees, highlighting the memorable experiences that the company delivers to their residents. Most people have lived in an apartment at one point or another, but never before has a company worked with the residents in their communities to share stories and asked their staff to pull back the curtain and share moments that will make you laugh, cry, and feel. All the stories and testimonials within Venterra's Experience Book are taken directly from resident and employee experiences. It's through these stories that the book illustrates Venterra's never-ending pursuit of excellence and commitment to delivering world-class customer experience by championing the company's Core Values, which lead their residents to Live it. Love it. As John Foresi, the CEO, says, "We are not in the apartment business. We are in the people business and happen to work with apartments."
Description
The Venterra Experience book offers a look inside the daily life and culture of Venterra Realty's residents and employees, highlighting the memorable experiences that the company delivers to their residents. Most people have lived in an apartment at one point or another, but never before has a company worked with the residents in their communities to share stories and asked their staff to pull back the curtain and share moments that will make you laugh, cry, and feel. All the stories and testimonials within Venterra's Experience Book are taken directly from resident and employee experiences. It's through these stories that the book illustrates Venterra's never-ending pursuit of excellence and commitment to delivering world-class customer experience by championing the company's Core Values, which lead their residents to Live it. Love it. As John Foresi, the CEO, says, "We are not in the apartment business. We are in the people business and happen to work with apartments."
About the author
The authors of the Venterra Experience book are always the employees and residents of Venterra's communities. Who is better able to deliver accurate highlight reels and memorable experiences than those who make them happen and those who live them? More than just stories, the book shows Venterra's growth and commitment to delivering world-class experiences by showcasing the company's Core Values and commitment to making a difference.