About the author
Born in the Panama Canal Zone, in the Republic of Panama, Bertie received his B.A. in International Affairs from Florida State University & recently attained his Master's of Science in Marketing from the College of William & Mary in Virginia. With over a decade of Corporate & Start-up experience, Bertie has developed and worked with high-profile brands such as Dell, adidas, Reebok, Rockport, Buffalo Jeans, & Mercedes-Benz, leveraging his time spent with those brands to develop an intrinsic multi-industry discipline to Customer Service.