Teens can go through many phases and some of them are more difficult than others. When discussing an issue with my teens, it soon became apparent that face-to-face conversations weren't always the best. Their eye rolling, heavy sighing and sarcastic tone took their toll after a while. I found myself being distracted by the behaviour in front of me. So much so, that I no longer focused on the issue I wanted to talk about in the first place.
After many of these unsatisfying conversations, I decided to try something different. Drawing on the reliable communication methods I had learned through two decades of being in the conflict resolution field, I used texting as my format instead of having a direct conversation. Surprisingly, I soon began to see a change in my teen's behaviour. I felt I was on to something.
This book outlines how to tailor those "tried and true" conflict resolution communication methods via text so that you can communicate with your teens in a unique and effective way.