Not Just Words: How a
Good Apology Makes You Braver, Bolder, and Better at Life shows readers how
to improve their relationships by learning how to deliver a good apology—and
why it’s important.
Using case studies and anecdotes, the author demonstrates
how a sincere and thoughtful apology can transform stuck or damaged
relationships, restore confidence and assurance in any situation, and solve a
host of problems that can arise out of human interactions, whether at work, in
families, in intimate relationships, with friends and roommates, or with
Drawing on a variety of spiritual, sociological
and psychological principles, Not Just
Words illustrates how communicating regret and remorse has played an
important role in cultures all over the world and throughout history. Even
without benefit of cultural or religious grounding, many people today are using
the tool of the artful apology to improve their relationships, their emotional
control, and their lives.