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Not Just Words: How a Good Apology Makes You Braver, Bolder, and Better at Life can help you improve your relationships, gain more confidence, and feel better about yourself and your life by using one simple tool: a good apology.

Learn a four-step method to improve all your interactions: at work, in your family and intimate relationships, with friends and roommates, even with strangers.

Not Just Words: How a Good Apology Makes You Braver, Bolder, and Better at Life shows readers how to improve their relationships by learning how to deliver a good apology—and why it’s important.

Using case studies and anecdotes, the author demonstrates how a sincere and thoughtful apology can transform stuck or damaged relationships, restore confidence and assurance in any situation, and solve a host of problems that can arise out of human interactions, whether at work, in families, in intimate relationships, with friends and roommates, or with strangers.

Drawing on a variety of spiritual, sociological and psychological principles, Not Just Words illustrates how communicating regret and remorse has played an important role in cultures all over the world and throughout history. Even without benefit of cultural or religious grounding, many people today are using the tool of the artful apology to improve their relationships, their emotional control, and their lives.

Donna Moriarty has made a life’s work out of crafting, refining and improving communications for her clients and for the people she cares about. She has written and edited award-winning publications, web content, and marketing materials, and her portfolio includes short fiction and non-fiction, book reviews, and a one-act play. Her work has appeared in Ms., Backstage, and The Hartford Courant. Her passion for writing, speaking, and listening—the most powerful and enduring forms of human connection—is her great obsession.