Our site will be undergoing maintenance from 6 a.m. - 6 p.m. ET on Saturday, May 20. During this time, Bookshop, checkout, and other features will be unavailable. We apologize for the inconvenience.
Cookies must be enabled to use this website.
Book Image Not Available Book Image Not Available

See inside

Book details
  • SubGenre:Industrial Technology
  • Language:English
  • Pages:136
  • Paperback ISBN:9798350952940

IT Infrastructure & Operations Management

A Manager's Guide Through Old School Principles

by Angelo L. Salerno

Book Image Not Available Book Image Not Available

See inside

Whether you are looking to obtain an IT Management position or already have a supervisor, manager or director role, the material in this book may assist in bringing your management skills to a higher level. From my experience with over forty six years in the business of IT, let me share some tips and techniques that can help accelerate your quest and pour a structured approach for success in your career journey. This material contains actual examples of the artifacts described across management communications, structured project management and the ability to integrate the business side into the technology talent you are or the management or technical layers reporting to you. I truly had an exciting and rewarding career in IT and was blessed with managing, working with and mentored by some extraordinary management and technical talent throughout the years, also described in this material. These tips and techniques shared in this material set me apart from my peers, since it was a marriage of management positions within various IT customer installations and several years as an IT Infrastructure & Operations consultant. Some of the techniques are basic and obvious but that assumes you are using some of it already. It's combining the material in the chapters that becomes extremely effective and sets you apart as a leader. Why just meet performance expectations, when you can easily exceed them?

The material in this book steps through a series of management practices that formulates a structured approach to IT Infrastructure & Operations management. The overall theme across all chapters is the mentoring and management examples of sound technical and operational documentations, strategies and uniform communications, including the awareness and integration of the “business side” of Information Technology. Example formats are included across the chapters in the areas of business proposals, white papers, technical briefs and status reporting.     

About the author

Author - Angelo Salerno completed forty six years in the business of IT, from Systems Programmer in the late 1970s to Systems Support, Engineering and Operational Support - Director, throughout his career. What he excelled at during this exciting and rewarding career, was sound management of People, Process and Technologies which the book describes some of the tips and techniques utilized.

Book Reviews

to submit a book review