Buzzing Communities cuts through the fluff to offer a clear process for creating thriving online communities. This book combines a century of proven science, dozens of real-life examples, practical tips, and trusted community-building methods. This step-by-step guide includes a lifecycle for tracking your progress and a framework for managing your organization's community efforts.

Buzzing Communities cuts through the fluff to offer a clear process for creating thriving online communities. This book combines a century of proven science, dozens of real-life examples, practical tips, and trusted community-building methods. This step-by-step guide includes a lifecycle for tracking your progress and a framework for managing your organization's community efforts. This Book Will Help You to: -Understand what the members of your community really want. -Dramatically increase the number of newcomers that become regulars. -Avoid the mistakes most organizations make when they try to build online communities. -Develop a fantastic, user-friendly website for your members. -Grow your online community to critical mass and beyond -Keep members engaged and active in your community. -Measure the community's return on investment and explain the benefits to your organization.

Richard Millington is the founder and managing director of FeverBee Limited, a community consultancy dedicated to improving how organizations develop communities. He is also the founder of The Pillar Summit, the world's first and most comprehensive course in Professional Community Management. Richard has worked on dozens of successful community projects, and his client list is one of the most impressive in the industry. Clients include The United Nations, Oracle, The Global Fund, BAE Systems, AMD, OECD, The RSPCA, Future Publishing, The British Medical Journal, EMC and a variety of youth and entertainment brands. Richard's blog, www.feverbee.com, is widely cited for introducing best practices in developing communities. Contact [email protected] or +44 (0)20 7792 2469.