About the author
Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A proven "natural" salesman, Kirt helps companies build lasting, profitable relationships with clients through strategic marketing and expert customer service.
Kirt wrote the award-winning book "Smile: Sell More with Amazing Customer Service" to promote and teach the simple premise that good service is good business - that if you treat your customers well, you will be rewarded in return. A crash course - it's quick and easy to implement. You can read it in 60-minutes or less and start increasing your sales today. Winner of 8 awards, Smile has been featured in STORES magazine, published by the National Retail Federation, American Salon magazine, and many others.
Kirt Manecke's passion for customer service and sales began years ago, when he co-founded an award-winning start-up - a specialty retail business in Michigan. Having worked at other businesses during college, Kirt wanted his own company to be different and better; to train its employees in ways that would result in more sales and profits, and it worked!
"Smile & Succeed for Teens" is a crash course in face-to-face communication for teens based on Kirt's award-winning book "Smile: Sell More with Amazing Customer Service". Additional information includes how to find and keep a job, overcoming stress, and the benefits of volunteering.
Kirt is a strong proponent of buying local to create thriving downtowns. He shares his passion for land conservation and animal welfare through volunteer work.