Book details

  • Genre:technology & engineering
  • Sub-genre:Social Aspects
  • Language:English
  • Pages:108
  • eBook ISBN:9781483571959
  • Paperback ISBN:9781483571942

Intech Personal Skills

The Importance of Service Excellence in Technology

By Jennifer Spencer

Overview

This book contains wisdom to help you to improve your communication skills in the Technology Department. It is imperative to have great communication in this day and age and this book really gives you the tools to succeed. Intech Personal Skills gives you the edge you need at work. This book will not only make you think but it will also help you to create your performance review, negotiate your bonus and it will help you to take the initiative in your organization.
Read more

Description

Technology Professionals create important business solutions in every organization. They add value and have a huge effect on the bottom line. Intech Personal skills really teaches you how to improve your soft skills and create strong business relationships that impact company goals. Intech Personal Skills give you real life examples of how you can go above and beyond when you work in the technology department. This book talks about the importance of going above and beyond in order for you to be successful in your career you must understand the concept of the big picture and how your job contributes to the goal of the company.
Read more

About The Author

Spencer is passionate about bridging the gap in communication in small, medium and large organizations. She has worked in several industries ranging from education, financial and healthcare. Jennifer is a dynamic and result-oriented individual with 10+ years of technical recruiting experience, focused in the placement of Software Engineers/Architects (Distributed and Mainframe), Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts. Spencer identified a need for transparency and collaboration in where she identified a way to help bridge the organizational gap. She started an employment agency where the mission is to address IT staffing needs and career goals. The goal is to connect people to fit into an organizational culture based on the employer business needs and to give the employees purpose. After leading the technical recruitment function at a major healthcare organization, she also became a private career school teacher where she taught business communication. Spencer is a member of the, New York Technology Council, Association of Information Technology and the Society of Human Resource Management.
Read more