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About the Publisher

Publisher Info

Michael Laval-Lindley 

Michael entered the world in Illinois and lives with his husband, Christian, in Paris and Lisbon. A Bachelor of Music Education from Augustana College, Rock Island, IL, he found his passion for process improvement and business transformation while working at a Blue Cross Blue Shield provider in Chicago. At 26 years old, he moved to Québec, Canada where, in addition to becoming fluent in French, he found his way into the management consulting business with Alexander Proudfoot of Canada, Ltd. 

After a rough and tumultuous introduction into the high-flying world of consulting in North America in the 80’s, he was commuting between Québec and the capitals of Europe participating in engagements in insurance, banking, retail operations and public utilities sectors on change programs ranging from as little as 3 weeks to over 1 year.

In 1995, he moved to London eventually landing a job with one of Britain's premier consulting firms now part of a Japanese global consulting firm. Moving to Paris, he spent the rest of his career on engagements in the UK, Luxembourg and China.

It was the combination of structure and creativity in music that became the basis of his leading change management styles with a view towards removing the pain of change. He and Jim met in Luxembourg on what ended up being the last large-corporate engagement and last large-corporate position, respectively, for both of them.

During a reminiscent conversation, he said to Jim "we should write a book about this."

Jim Helfgott

Jim is originally from Long Island, New York where he left to became a global media programing and sales professional. He received a BA in Communications from Hofstra, where he was voted into their Radio Hall of Fame.

Having learned the ropes at various cable operations in the US, first in marketing and then in general management, he then joined Europe’s leading premium television content creators. Based in Budapest, Hungary, he became a driving managerial force in expanding its customer base and helped shape a multinational business spanning 14 countries and nearly as many languages. While there, he co-created CTAM Europe and later opened a marketing and operations consulting firm.

Recruited as VP of a start-up direct-to-home programming service for Eastern Europe based in Luxembourg for one of John Malone’s enterprises, he further embraced what it means to be European and what it means to manage change in multi-cultural environments. These experiences managing change in the new/old world of European and US media led to Jim's view of change and meeting his writing partner, Michael.

Golf, beach and lots of sun along with easy southern living has drawn Jim and his wife, Shar to Myrtle Beach, South Carolina. Their daughter Allyson lives with her husband Jason in Memphis. Jim continues to consult with European companies on the need to manage change while also supporting small businesses through the non-profit SCORE.

And when Michael said let's write a book... Jim said, we didn’t exactly change the flow of the Chicago River." (No, he really didn’t say that but wouldn't it have been funny!)