- Genre:medical
- Sub-genre:Health Care Delivery
- Language:English
- Pages:292
- eBook ISBN:9781667864150
- Paperback ISBN:9781667875217
Book details
Overview
The current medical landscape is heavily impacted by technology, both information and diagnostics. Although tremendously important it has negatively impacted the relationship between patients and caregivers. The corporatization of health care has also hastened the end of the personalization of care. The book attempts to strike a balance between the relentless march of current medical trends, mirrored in many other fields and suggests the focus on personal attachment, ownership and accountability at a very human level.
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The book is organized around five W,s.
1. What: What are we about organizationally? What is our overarching culture as expressed in goals, leadership, and approach to quality and safety?
2. Why: As individuals why are we here? What is our commitment, ownership, accountability, and decision-making? The decision vortex is a balance between the information algorithm, emotional intelligence and intuition.
3. What: What do we know about our organization? How we get data and how we interpret it.
4. Why: The data is only a number, why does it occur and what analysis is necessary to make it useful.
5. What: Once we have an understanding of the Why, what can we do about it?
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