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Book details
  • SubGenre:Business Communication / General
  • Language:English
  • Pages:244
  • Format:Hardcover
  • eBook ISBN:9781734175745
  • Hardcover ISBN:9781734175738

The Patient Organization

An Introduction to the 7 Question 7 Promise Momentum Framework

by Walt Brown View author's profile page

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Organizational Culture and Employee Engagement How To Book.

"Culture eats execution for breakfast" | "Employee engagement eats execution for breakfast"

As a leader, have you heard these quotes but wrestle with how to make it happen?

Do you believe that culture and engagement are very important, but are wondering where to get started, how to work on it, address it, systematize an approach, cut through the touchy-feely fog? Wondering how to make your culture something that is tangible, measurable, actionable, sustainable?

Your author’s clients felt the same way and they broke the code, solved the riddle, made organizational culture and employee engagement simple and straightforward, sustainable. 

Students of the game who embrace this book are tired of the 30,000 foot, ivory tower perspective of corporate culture and engagement. They are disappointed with the theory articles and theory books on company culture, they want a way to bring it down to the ground, make it actionable, executable, repeatable. 

Walt’s company culture and employee engagement clients, over 200 of them since 2007, helped develop and prove the approach he shares in the book. This is not theory, it is on the ground real-world, real-person stuff.


In The Patient Organization Brown shares the Why, What and How of sustainable organizational culture and employee engagement.

Brown lays out the Why:

  • The psychology between humans culture and engagement and so you can understand the mechanics that help or hinder your efforts.

Then he takes you through the What:

  • 7 Questions you and your leadership team need to be absolutely solid on.

Then he shows you the How:

  • How you initiate and then keep your culture and engagement momentum.
About the author

Working exclusively with senior leadership teams and since 2006, Walt has averaged more than 130 days a year sequestered in session rooms, facilitating Sr. leadership teams as they do the gutsy work of working on their organizations.

His work focuses on diving deep with companies and non-profits, helping them create Cultural clarity and consistency, Structural clarity and consistency and Operational clarity and consistency. The Patient Organization captures his Cultural clarity and consistency method.

He is the creator of the Organizational Cognizance Model™ and  the "Christopher Columbus" of the Organizational Graph™. Via a 10x collaboration with Brendan Madden, is co-creator of a sophisticated Organizational Graph software solution we call an Org Graph that you can find at and learn about at This is his Structure clarity and consistency method you can read his book Death of The Org Chart. 

His Operational clarity and consistency method is EOS. Since 2007, Walt has practiced as a focused, full-time Implementer of the Entrepreneurial Operating System (EOS). He was the fourth EOSi in the system and has had the honor of guiding more than 200 companies through the process of graduation.

He started his work-life as an accounting and statistics guy with the CPA firm now called E&Y. He then founded four companies, selling all four in 2006 after twenty years at the helm, leaving that orbit and moving to his coaching and facilitation orbit. Walt is based in the Research Triangle area of North Carolina, where he lives with his wife of 35 years, Anne, an attorney by profession, who raised two daughters, Jane and Marion, with very little meaningful help from Walt. Jane is a Chemical and Biological Engineering major at Princeton, and Marion is a third-year year law student at UNC-Chapel Hill, publishing articles around the SEC and block-chain currency, she starts with Credit Swiss in the fall. Marion majored in Economics, Honors English, and Studio Art. Yes, Walt loves his family and is very proud of them. In 2015 Walt formalized the 7 Questions and 7 Promises Momentum Framework to building organizational engagement and culture and authored The Patient Organization, published by ForbesBooks. He enjoys honoring his faith, time with family, mountain biking, sailboat racing, powder skiing in Alta, coaching youth football, walking beaver dams, and duck hunting, but, mostly removing the yoke of organizational confusion and dysfunction from the neck of individual contributors.

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