The Gen Y Handbook

With four generations simultaneously co-habitating today’s workplace, miscommunication and dissatisfaction are prevalent. Generation Y is the newest generation to enter our workforce and they pose a whole new set of particularly thorny issues, especially when it is their elders who must manage them. So how can you, as a leader, help them reach their full potential? In The Gen Y Handbook: Applying Relationship Leadership to Engage Millennials Diane Spiegel takes a close look into the workings of the Gen Y mind—how they operate, their strengths, their weaknesses, and how to effectively engage the wide range of abilities at their disposal. The Gen Y Handbook was written to help managers and business leaders avoid the pitfalls that multigenerational workforces can cause, while aiding in the implementation of the best techniques and most efficient ways of utilizing Millennial talent. Spiegel explains the particularities of Generation Y, why they are the way they are, and how to understand these differences without negative judgment.

With four generations simultaneously co-habitating today’s workplace, miscommunication and dissatisfaction are prevalent. Generation Y is the newest generation to enter our workforce and they pose a whole new set of particularly thorny issues, especially when it is their elders who must manage them. So how can you, as a leader, help them reach their full potential? In The Gen Y Handbook: Applying Relationship Leadership to Engage Millennials Diane Spiegel takes a close look into the workings of the Gen Y mind—how they operate, their strengths, their weaknesses, and how to effectively engage the wide range of abilities at their disposal. The Gen Y Handbook was written to help managers and business leaders avoid the pitfalls that multigenerational workforces can cause, while aiding in the implementation of the best techniques and most efficient ways of utilizing Millennial talent. Spiegel explains the particularities of Generation Y, why they are the way they are, and how to understand these differences without negative judgment.

Diane Spiegel is CEO of The End Result and is one of the nation’s recognized leaders in corporate training and development. With more than 25 years of experience, Diane is an industry leader and innovator who founded The End Result and created the firm’s highly successful training methodology, Sage Leadership Tools. An organizational architect, Diane specializes in developing training plans that offer organizations a strategic process to educate and develop their employees, and provide the framework for cultural and organizational change. Diane earned a Bachelor of Arts degree in sociology and psychology from California State University, Fullerton, and she completed post-graduate study in employee relations and organizational development at the University of California, Irvine. She is certified in MBTI, PULSE POINT (formerly INTRPLAY) and MOHR. She is a member of ASTD, SHRM,PIRA, NHRA, HR Strategy Forum, and C.H.A.R.T. Diane’s clients include BlueCross of Southern California, Celebrity Cruises, Corinthian Colleges, Costco Wholesale, Del Taco International, Dental Surgical & CDI, Edison International, FutureTronics, Hughes Aircraft, Jamba Juice, Legoland California, MRL Reference Laboratory, Option One Mortgage, Royal Caribbean International South Coast Plaza Management, Sunglass Hut/Watch Station, The Gap, The Limited, 3M, Wet Seal and Wolfgang Puck Cafes.