Chaos! A formula for disaster, or an essential energizing companion to any modern organization?
This ready-to-use book offers a fresh approach to leadership, management, teamwork and change, for dealing effectively with today's increasingly chaotic global business conditions. It is based on Chaos theory, previously thought of as an obstacle, but now recognized as a vital energizer of innovation, performance and profit. It shows how to shift the thinking and the performance of your organization with the Enhance to Perturb to Attract to Excite Change Lens, replacing the complexity of conventional know-how with a more simple, natural methodology.
Above all, it offers a systematic, practical guide to start up and run a change program, which will work. ‘The Essential Organize with Chaos’ will make common sense to anyone who is involved in an organization. Because it understands, welcomes and utilizes the natural chaotic dynamics of the real world, it represents an important step forward in leadership and business development.
ENHANCE to PERTURB to ATTRACT to EXCITE
I. SUMMARY of possible steps to ENHANCE change, to align the purpose and to get commitment:
1. Secure your power base and mandate.
2. Fix Strategic Change Ambassadors’ rewards for cooperation and overall company performance.
3. Map, select and recruit suitable Strategic Change Ambassadors.
4. Bring them together as a Strategic Change Team and shape a collective vision.
5. The Strategic Change Ambassadors then:
a. Target 3 - 5 specific things to change: start doing, stop doing, and welcome to happen spontaneously.
b. Create a Change-Budget. Allocate enough time, space and resources.
c. Change the down line reward system to favour entrepreneurship, horizontal cooperation and customer appreciation.
d. Simplify key measures and encourage the free flow of information.
e. Call regular public meetings.
f. Build a critical up line feedback loop and act fast on good suggestions.
g. Question all assumptions and encourage some experiments.
h. Raise Customer, Supplier, and Competitor awareness.
i. Set Deals, Deadlines, and standards of Delivery. Ask: What do we need to do? Who will do it? When will it be done? How can we measure what was done? How can we reward it?
f. Get down line help - Each Ambassador seeds an Operational Change Team.
II. SUMMARY of successful actions which you observe or undertake during PERTURB, to release customer focus, commitment, information sharing, diversity, self-organization and creativity.
(read more about it on p.24 and following)
About his previous book “Organize with Chaos” (1997, 1999, 2007) the Leadership & Organization Development Journal wrote "I liked Organize with Chaos and intuitively felt at ease with the ideas.... It could be read in a couple of hours as the authors suggest, but I would recommend several sittings." Professor Gillian Stamp, Director of the Brunel Institute of Organisation and Social Studies at Brunel University wrote "Rowley and Roevens are so good at taking complex ideas and communicating in ways that touch the immediate - it is a real gift and means so many people can gain from their thinking and work".