About the author
Lori W. Allen is a nationally acclaimed practice management expert with over 20 years of consulting and training experience. She founded Profitable Practice Strategies in 1997 and has skillfully bolstered clinical, financial, and operational success for hundreds of practices, worldwide; spanning the globe from the United States to Egypt and Saudi Arabia. Specializing in administrative and clinical excellence, patient education, and improving doctor/patient communication, she creates an environment that is ideal for practice growth and successful patient outcomes. Lori is a featured educator and presenter for doctors and staff at several of the largest state summits and national conferences where her standing-room-only classes turn out exceptional healthcare professionals. She hosts administrative, clinical, and management excellence seminars nationwide and is a regular speaker at many prestigious academic institutions. Lori prides herself in advising some of the largest and most successful practices in the country.
Education has always been the foundation of Lori's practice management model, and she has had the opportunity to reach thousands of professionals across the country. Through the development of training videos, modules, classes, manuals, and now the Staff Whisperer Series of educational books, Lori has set the gold standard for operational excellence and has established herself as the nation's top administrative and clinical educator.