Magic Words & Life Lessons

"Magic Words & Life Lessons" is more than just a book. It’s a collection of Life’s “Cheat Sheets” — every page is like a seminar. Practical insights and unshakeable truths; maximum results in minimum time. You’ll discover words that soothe and make right, and words that energize and delight. Empower your employees; delight your customers. And never be tongue-tied again.

"Magic Words & Life Lessons" is more than just a book. It’s a collection of Life’s “Cheat Sheets” — every page is like a seminar. Practical insights and unshakeable truths; maximum results in minimum time. You’ll discover words that soothe and make right, and words that energize and delight. Empower your employees; delight your customers. And never be tongue-tied again. Stuff you can use at home. At work. Everywhere! Stuff like, "Women in One Lesson," "Men in One Lesson," "Marriage in One Lesson," "Parenting in One Lesson, "Selling in One Lesson," "Leadership in One Lesson," "Customer Service in One Lesson." You'll make more money. "2 Magic Words Turn Your Weaknesses into Strengths," "3 Magic Words Persuade Imperceptibly," "5 Magic Words Answer Any Difficult Question," "3 Magic Words Respond to Any Complaint," "A few words that make a dull conversation interesting." You'll even learn how to get better luck! Think this is powerful stuff? It’s barely the beginning! Inspire your people to “go the extra mile.” How to give feedback that is appreciated, not resented. How To Be A Mensch. Make the Day of Anyone You Run Into. Be the Perfect Host or Hostess. 2 Magic Words Get You Special Treatment at any Restaurant. How to get good service wherever you go. Politely Decline Any Request. There’s no assertiveness necessary when you know these secrets. Every word packs a punch. The practical applications of these scripts are almost endless. This is the leadership training you never had. Discover how easy it is to confront poor performance and hold people accountable. Instantly. Concisely. Without fluff. Get "switched on" and get phenomenal results working with others.

Patrick Wahl is a management consultant, speaker, and dentist. He received his dental degree from Temple University and his MBA from the University of Phoenix, and practices dentistry with his brother Mike and wife Jean at Wahl Family Dentistry in Wilmington, Delaware. He has also served on the faculty of both the University of Pennsylvania and Temple University. Pat combines his passion for business and people, helping others become more successful. His seminars have been called "Life Lessons,” and his management books and self-help CDs have transformed thousands of small businesses.