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Book details
  • Genre:BUSINESS & ECONOMICS
  • SubGenre:Business Communication / General
  • Language:English
  • Series title:Lifescripts for Today's Workplace
  • Series Number:1
  • Pages:70
  • Format:Paperback
  • eBook ISBN:9781667848099
  • Paperback ISBN:9781667848082

Lifescripts for Today's Workplace

Volume 1

by Lori B. Rassas and Mark Levine

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Overview
Workplace communication has always been challenging. Today it's perilous. Managers and HR professionals have always needed to find the right words to effectively supervise, motivate, reward, and discipline their direct reports, and successfully navigate office politics. But today, workplace conversations are fraught with new complexities and have the possibility of leading to legal or reputation liability. It's vital managers and HR professionals learn exactly what to say, not just to get what they want, but to protect themself and their organization from real peril. That's where LifeScripts for Today's Workplace come in. LifeScripts are graphic solutions that provide guidance and talking points on exactly what to say in a problematic situation.
Description
Workplace communication has always been challenging. Today it's perilous. Managers and HR professionals have always needed to find the right words to effectively supervise, motivate, reward, and discipline their direct reports, and successfully navigate office politics. But today, workplace conversations are fraught with new complexities and have the possibility of leading to legal or reputation liability. It's vital managers and HR professionals learn exactly what to say, not just to get what they want, but to protect themself and their organization from real peril. That's where Lifescripts for Today's Workplace come in. LifeScripts are graphic solutions that provide guidance and talking points on exactly what to say in a problematic situation. The heart of each LifeScript is a 1-page flowchart showing how to tackle a challenging conversation, from initiating the dialog to responding to all the other person's possible reactions. In addition to the flowchart you will receive: a brief overview of the issue; a high-level strategic approach to the discussion; and key takeaways.
About the author
Lori B. Rassas is a recognized expert on employment law and workplace issues, Rassas has more than two decades of experience working on the full spectrum of employment and labor matters. An SPHR-certified HR professional, employment attorney, executive coach, and trained mediator and arbitrator, Rassas is the author of seven books, including the recent It's About You Too: How to Manage Employee Resistance to Your Diversity Initiatives and Improve Workplace Culture and Profitability. In addition to her own HR consulting and coaching practice, Rassas has worked for the Metropolitan Museum of Art, Columbia University, and the American Federation of Television and Radio Artists. The author of the definitive textbook on employment law, Rassas has taught at Columbia University, Fordham Law School, and Cornell ILR. She is a frequent expert source for online, print, television, and radio journalists covering the workplace, and has an active social media platform that focuses on workplace issues. Working with Rassas is Mark Levine, the creator of Lifescripts, who has written or edited all ten previous books in the series. Levine has been the author of dozens of books including Die Broke, Undercover Boss, and Second Acts. He has been a contributing editor and columnist for publications including Worth, Money, Working Woman, and Men's Health.
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