About The Author
Stephen Daalling is a seasoned Maintenance Manager with over four decades of hands-on experience in the residential maintenance industry. From humble beginnings as a porter in Brooklyn, New York, to leading maintenance operations at award-winning communities, his journey reflects resilience, growth, and an unwavering commitment to service.
Throughout his career, Stephen has repaired everything from leaking faucets and broken appliances to complex HVAC systems—but his true impact goes far beyond the tools. Known for his leadership, mentorship, and ability to connect with people from all walks of life, he has dedicated himself to elevating the perception of maintenance professionals and the vital role they play in everyday life.
At the core of Stephen's life and leadership is his faith. It is his foundation—guiding how he treats others, how he leads his team, and how he approaches both challenges and victories. He believes that every opportunity to serve is a chance to reflect patience, compassion, and integrity, and that even the smallest acts of kindness can leave a lasting impact.
Stephen currently serves as Maintenance Manager at a premier multifamily community in Texas, where he leads his team with a focus on accountability, teamwork, and pride in craftsmanship. Under his leadership, the community has achieved high performance in resident satisfaction and operational excellence, earning recognition within his organization.
His memoir, FIX IT! The Memoirs of a Maintenance Man, is not a technical manual, but a powerful collection of real-life stories—moments of challenge, humor, heartbreak, and triumph—that reveal the human side of a profession often overlooked. Through these stories, Stephen invites readers behind the scenes of maintenance life, where every repair carries a deeper meaning and every interaction leaves a lasting impact.
Driven by a larger vision, Stephen is committed to becoming a voice for the maintenance industry—bridging the gap between corporate leadership and frontline teams, and inspiring a new standard of respect, professionalism, and unity across the field. He is currently developing future initiatives including training programs, speaking engagements, and tools designed to support and empower maintenance professionals everywhere.
Stephen lives in Texas with his family and continues to lead, write, and inspire—one story, one lesson, and one fix at a time.
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