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Book details
  • SubGenre:Marketing / Research
  • Language:Dutch; Flemish
  • Pages:75
  • eBook ISBN:9781446152881

De Glazenwasser

Columns over klantgericht werken

by Dr. Ir. Ellen de Lange-Ros

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Het valt niet mee om in de dagelijkse hectiek voldoende oog voor de klant te hebben. Veel organisaties zijn druk met interne issues. De Glazenwasser zorgt voor heldere ramen, zodat ook jij scherp bent op wat er buiten je organisatie gebeurt.
In deze e-book vind je een selectie van de populairste artikelen van m'n blog De Glazenwasser. Lekker vlot en kort, zodat je niet lang hoeft te studeren om klantgericht te werken. Onderwerpen die aan bod komen zijn: hoe zorg je dat je ondernemend en klantgericht blijft werken, ook al wil de organisatie om je heen daarin nog niet mee? Hoe hou je jezelf gemotiveerd? Hoe weet en meet je wat je klanten echt willen? Hoe stel je als ondernemer je klant echt voorop?
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