Change Management for a Change

Why do some Programs succeed, and others fail to achieve their expected goals? Have you ever wondered why some Programs have more resistance to change than others? Have you ever had difficulty completing a program or project? People make all the difference. Organizational Change Management (OCM) is the practice that centers around the people in a Program. It works to align people around Program success. OCM increases Program success, lowers risk, and reduces the time required to achieve benefits. Yet, with the many books, seminars, certifications, and degrees around Program Management, there are very few around OCM, let alone practical OCM that show, Phase by Phase, how to develop and apply activities that help people align quickly, deal with resistance, and prepare people for change. Even fewer resources show specifically what to do when challenges and problems arise. This book fills that gap, providing real-world, step-by-step guidance in developing and delivering OCM activities within a Program environment. It begins with a 52-page OCM 'primer' covering OCM Basics and overall OCM within a Program. The book then proceeds Program Phase by Phase, including 91 proven OCM activities that work, with timelines, descriptions, and how the activities build upon each other for a successful Program. It also outlines 31 of the most common business-related challenges and 38 of the most common people-related challenges and offers at least three ways to mitigate each challenge. This book is the first volume in the Masters of Change series of the definitive OCM reference set. Written by an expert with more than 35 years of OCM and change experience combined with a doctorate in Organizational Development and Change, Dr. Hanlan walks the reader through an entire Program lifecycle. He combines real-world experience and commentary with academic rigor to create the first practical comprehensive reference work on OCM.