Across the millennia, leaders have used Programs to achieve their objectives. Even today, Programs are the most common way that organizations make change happen. People are the most critical factor in the success of Programs, yet their support and participation are often taken for granted. Change Management is the art and science of having people prepared with the best tools and aligned to support the Program's success.

Change Management is the key to successful Programs.

Written by an expert in the field and the author of several textbooks on change and transformation, this book offers a comprehensive real-world step-by-step guide to enable success in small- and large-scale Programs. From new perspectives on resistance, alignment, leadership, and more, this volume includes a 'primer' on Change Management, 91 key activities that make a difference, and more than 65 common challenges (and their practical solutions). As the first of four volumes in the Masters of Change series,

It's time to try Change Management for a Change.

Why do some Programs succeed, and others fail to achieve their expected goals? Have you ever wondered why some Programs have more resistance to change than others? Have you ever had difficulty completing a program or project? People make all the difference. Organizational Change Management (OCM) is the practice that centers around the people in a Program. It works to align people around Program success. OCM increases Program success, lowers risk, and reduces the time required to achieve benefits. Yet, with the many books, seminars, certifications, and degrees around Program Management, there are very few around OCM, let alone practical OCM that show, Phase by Phase, how to develop and apply activities that help people align quickly, deal with resistance, and prepare people for change. Even fewer resources show specifically what to do when challenges and problems arise. This book fills that gap, providing real-world, step-by-step guidance in developing and delivering OCM activities within a Program environment. It begins with a 52-page OCM 'primer' covering OCM Basics and overall OCM within a Program. The book then proceeds Program Phase by Phase, including 91 proven OCM activities that work, with timelines, descriptions, and how the activities build upon each other for a successful Program. It also outlines 31 of the most common business-related challenges and 38 of the most common people-related challenges and offers at least three ways to mitigate each challenge. This book is the first volume in the Masters of Change series of the definitive OCM reference set. Written by an expert with more than 35 years of OCM and change experience combined with a doctorate in Organizational Development and Change, Dr. Hanlan walks the reader through an entire Program lifecycle. He combines real-world experience and commentary with academic rigor to create the first practical comprehensive reference work on OCM.

Marc Hanlan has been supporting organizational change and transformation for decades in a wide range of public and private organizations.  He is the holder of international patents and has held executive positions in manufacturing, computers, consulting, and services.  Dr. Hanlan has flown aerobatics, measured Earth-Moon orbits, designed part of the International Space Station, and started numerous companies along the way.  He holds a Ph.D. in Organizational Development and Change from Fielding Graduate University, an M.A. in Human and Organizational Systems, a B.Sc. in Physics and Astronomy, and a Master Black Belt in Lean Six Sigma.  Dr. Hanlan is currently working on four additional books on transformation and change.