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Active Listening for Managers

By Gina D'Andrea Weatherup

Overview

A great resource for supervisors and aspiring managers. This short book teaches how to actively listen at work - and explains why it is important, with connections to concepts like employee engagement and emotional intelligence. The vital skill of active listening is proven to enhance relationships, productivity, and profits - and may even lead to you being happier with your team.
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Description

Active listening is an essential management skill, because managing people is all about managing relationships. Active listening is the glue that helps people feel understood and trusted - and build trust in others - at work. It has been proven to enhance relationships, productivity, and profits - and may even lead to you being happier with your team. An easy read, this book provides simple, step-by-step instructions for supervisors on how to actively listen, when to actively listen at work, and what pitfalls you may encounter. The guidance is applicable to all types of workplaces: office, retail, manufacturing, and healthcare settings; as well as for hybrid, remote, and fully on-site teams.
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About The Author

Gina D'Andrea Weatherup believes we spend too much time working to not be happy at work. She is the CEO and Founder of Chantilly Mediation and Facilitation, a boutique consultancy that helps leaders build happier workplaces – even in the face of entrenched conflicts or toxic cultures. She also identifies as a feminist, an advocate, a mom, a wife, and a dog-lover. She is certified in mediation from the Virginia State Supreme Court. Active Listening for Managers is her first book.
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Book details

  • Genre:business & economics
  • Sub-genre:Management
  • Language:English
  • Pages:12
  • eBook ISBN:9798350978650

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