Ella is the youngest in her family. She is wholehearted and full of life. In her pure innocence, she doesn't see why it's important for her parent's to work so often. She begins to miss having quality time with them and realizes that they are not as affectionate as she would like them to be. She spends all day thinking of the right words to say to her mother until she decides to speak from her heart. Her warm, loving, and sweet personality sparks a light in her mother as she explains in great detail what hugs mean to her. Ella's courage to talk to her mom influences her entire family to connect heart-to-heart!